Returns & Exchanges
At CLASS LONDON, we want you to be completely satisfied with your purchase. If your luxury fashion items aren't the perfect fit, you can return or exchange them within 28 days of delivery.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and choose your preferred resolution.
Package Your Items
Ensure all garments are in their original condition, unworn, and with all CLASS LONDON designer tags still attached before sealing them in the original shipping box.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a complimentary home collection.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing